MyEMR

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MyEMR is an Indian healthcare information technology platform providing electronic medical record (EMR) and hospital management software for hospitals, clinics, diagnostic centres and other healthcare organisations. The platform is operated by Advayan Technologies Private Limited and combines clinical documentation, hospital administration, billing, laboratory and pharmacy management, patient engagement, telemedicine and related healthcare workflows within a unified system.

Headquartered in Bengaluru, Karnataka, MyEMR is available through web and mobile interfaces and follows a subscription-based business model that is primarily described on a per-bed-per-month basis.

The platform is designed to support healthcare organisations across clinical, administrative, financial and patient-facing workflows, including outpatient and inpatient management, electronic medical records, emergency care, surgery and operating theatre management, laboratory operations, pharmacy, billing, reporting and multi-hospital administration.

History and Ownership

MyEMR is a healthcare technology product operated by Advayan Technologies Private Limited, an Indian information technology company headquartered in Bengaluru, Karnataka.

Advayan Technologies Private Limited was incorporated on 27 March 2019 and operates in the information technology sector, with MyEMR forming part of its healthcare technology offerings.

The platform has been developed as an integrated healthcare information system intended to connect clinical, operational, financial and patient-engagement workflows within healthcare facilities.

Platform and Functionality

MyEMR is structured as a modular electronic medical record and hospital information system covering clinical, administrative, financial and patient-facing operations.

The platform includes modules for:

  • Patient registration
  • Outpatient department (OPD) management
  • Inpatient department (IPD) management
  • Electronic medical records
  • Emergency management
  • Surgery and operating theatre management
  • Laboratory management
  • Pharmacy management
  • Blood-bank management
  • HR and payroll
  • Billing and financial management
  • Mortuary management
  • Healthcare certificates
  • Patient engagement
  • Telemedicine
  • Multi-hospital management
  • Reporting and analytics
  • Artificial intelligence-assisted workflows
  • IVR and voice services

Patient Registration and OPD Management

The outpatient management system supports patient registration, appointment management, doctor availability and queue management.

MyEMR describes a live OPD queue with patient-status tracking and queue-management functionality. The system supports several visit categories, including:

  • New visits
  • Review visits
  • Emergency visits
  • Medico-legal cases (MLC)
  • Vaccination
  • Procedures
  • Teleconsultations

The platform also provides vital-sign capture and appointment scheduling.

Its medico-legal case workflow can identify relevant cases and provide associated documentation and police-intimation functionality.

Electronic Medical Records

The EMR component maintains patient information and clinical records within the platform.

Records can include:

  • Medical history
  • Doctor consultations
  • Prescriptions
  • Investigations
  • Vital signs
  • Clinical documentation
  • Treatment information
  • Related healthcare records

Healthcare professionals can access patient information according to their assigned roles and permissions.

Inpatient and Bed Management

MyEMR provides inpatient and bed-management functionality for hospitals.

The platform provides a visual representation of hospital beds and their status, including:

  • Occupied
  • Available
  • Reserved
  • Cleaning

IPD records can contain clinical and operational information including:

  • Vital signs
  • Nursing notes
  • Diet plans
  • Medication
  • Laboratory investigations
  • Surgery-related information
  • Anaesthesia records
  • Pre-operative documentation
  • Post-operative documentation

Discharge summaries can be generated using information from a patient's clinical timeline and reviewed by authorised doctors.

Emergency Management

MyEMR includes an emergency-care module for managing emergency patients and associated clinical records.

The emergency workflow is integrated with the patient's broader medical record, allowing relevant clinical information to be maintained within the same healthcare information system.

Surgery and Operating Theatre

The platform provides functionality for surgery and operating-theatre management.

The system supports documentation associated with:

  • Pre-operative procedures
  • Operative procedures
  • Post-operative care
  • Anaesthesia
  • Surgery-related clinical records

These records can be associated with the patient's broader clinical history.

Laboratory Management

MyEMR includes a laboratory management module supporting investigation ordering, laboratory workflows and report management.

The platform describes interoperability with laboratory equipment through technologies including HL7 v2 over MLLP and ASTM communication for certain legacy analysers.

Pharmacy Management

The pharmacy module provides medication, prescription and inventory-related workflows.

Features include:

  • Pharmacy transactions
  • Medication management
  • Prescription processing
  • Pharmacy billing
  • Inventory management
  • Pharmacy reports

Blood Bank Management

MyEMR includes blood-bank management as part of its hospital-management functionality.

The module is intended to support administrative and operational processes associated with hospital blood-bank activities.

HR and Payroll

The platform includes an HR and payroll module for selected employee and workforce-related administrative processes.

Healthcare organisations can use the functionality as part of their broader hospital administration environment.

Mortuary and Certificates

Additional hospital-administration functionality includes mortuary management and generation or management of healthcare-related certificates.

Billing and Financial Management

MyEMR provides integrated billing across multiple hospital functions, including:

  • OPD billing
  • IPD billing
  • Laboratory billing
  • Pharmacy billing

Financial workflows include:

  • Line-item discounts
  • Category discounts
  • GST
  • Advances
  • Partial payments
  • Refunds
  • Zero-value bill closure
  • Corporate accounts
  • Third-party administrator (TPA) workflows
  • Insurance pre-authorisation
  • Cashier reconciliation

The cashier functionality supports shift opening and closing, reconciliation and transaction auditing.

Patient Portal and Mobile Applications

MyEMR provides patient-facing digital services through a patient portal and mobile applications.

Available functions include:

  • Medical history
  • Visit history
  • Laboratory reports
  • Prescriptions
  • Appointment booking
  • Appointment rescheduling
  • Appointment cancellation
  • Online payments
  • Notifications
  • Feedback
  • Communication with healthcare providers
  • Video consultations

The Android application is listed on Google Play under the name MyEMR Digital.

Doctor Communication

MyEMR includes communication functionality connecting patients and healthcare professionals through the platform.

The functionality is integrated with the broader patient-management environment and can support communication related to healthcare services and consultations.

Telemedicine

MyEMR provides telemedicine functionality for remote consultations and follow-up appointments.

Video consultations can be associated with a patient's medical record, allowing relevant clinical documentation and prescriptions to be maintained alongside other patient information.

Notifications and Feedback

The platform provides notification functionality for communicating information to patients and healthcare staff.

A feedback module enables healthcare organisations to collect patient feedback through the platform.

Multi-Hospital Management

MyEMR supports healthcare organisations operating multiple hospitals or branches.

The multi-hospital functionality provides branch-level management alongside centralised visibility of selected operational information.

The platform can support:

  • Cross-branch patient transfers
  • Consolidated reporting
  • Branch-specific permissions
  • Multi-location administration

Access Control

MyEMR includes role-based access control for managing permissions across different users and organisational functions.

Administrators can configure module-level access and enable or restrict functionality according to organisational requirements.

Smart Reporting

The platform includes reporting tools covering operational, clinical and financial information.

Reports can be used to monitor activities across departments and, in multi-location deployments, across different healthcare facilities.

Artificial Intelligence

MyEMR incorporates artificial intelligence into selected clinical and administrative workflows.

AI Voice Prescription

The platform provides an AI-assisted voice prescription feature designed to convert spoken clinical information into structured prescription data.

The company states that the feature supports multiple Indian languages, including:

  • Hindi
  • Marathi
  • Tamil
  • Telugu
  • Kannada
  • Bengali
  • Gujarati
  • English
  • Hinglish

The system can structure information such as symptoms, medicines, dosage, duration and laboratory orders.

The resulting prescription can be reviewed and edited by the doctor before being finalised.

The company also states that drug interactions can be checked against the National Formulary of India.

AI Clinical Documentation

MyEMR describes AI-assisted clinical documentation that can convert spoken or typed information into structured draft documentation.

The system can also assist with diagnosis suggestions, ICD coding and clinical documentation. Such AI-generated outputs remain subject to review by healthcare professionals.

AI Helpdesk

The platform includes an AI-based helpdesk designed to answer routine questions from patients and healthcare staff.

AI Governance

MyEMR describes administrative controls for its AI functionality, including:

  • Tenant-level controls
  • Usage limits
  • Model management
  • Usage logging

IVR and Voice Services

MyEMR provides an integrated voice and interactive voice response (IVR) system for patient communication.

The described functions include:

  • Appointment booking
  • Appointment rescheduling
  • Payment-related interactions
  • Patient enquiries
  • Automated voice communication

The company states that the IVR system can be integrated with hospital workflows and deployed within a short implementation period.

Interoperability

MyEMR provides integration capabilities with healthcare and diagnostic systems.

The platform identifies support for:

  • HL7 v2
  • ASTM
  • DICOM
  • Ayushman Bharat Digital Mission (ABDM)
  • ABHA-linked health records
  • Consent-based health information exchange

The availability of individual integrations may depend on the healthcare organisation's configuration and connected systems.

Security and Data Management

MyEMR describes its infrastructure as cloud-based and hosted using Amazon Web Services (AWS) infrastructure in India.

Technologies and security controls identified by the company include:

  • PostgreSQL
  • Amazon S3
  • Encryption at rest
  • TLS encryption for data in transit
  • Role-based access control
  • Row-Level Security
  • Tenant isolation
  • Append-only audit logs
  • Clinical audit trails

The company also describes controls relating to Indian data-protection and healthcare information-security requirements.

Data Migration

MyEMR provides data migration as part of its implementation process.

Migration can include:

  • Patient master data
  • Doctor master data
  • Charge master
  • Drug formulary
  • Opening pharmacy stock
  • Opening receivables
  • Historical clinical information

The company states that standard migration generally includes approximately 18 months of clinical history, with older information handled through archival or additional migration arrangements.

MyEMR also states that healthcare organisations retain ownership of their data and can request an export containing patient records, clinical history, financial transactions and audit information.

Implementation

MyEMR's implementation process includes organisational configuration, workflow setup, data migration and staff training.

Typical implementation activities include:

  • Registration of the healthcare organisation
  • Configuration of departments
  • Doctor and service configuration
  • Role configuration
  • Data migration
  • Staff training
  • Go-live support

The company states that many hospitals can be brought onto the platform within approximately 30 days, depending on the scope and requirements of the implementation.

Business Model

MyEMR uses a subscription-based pricing model.

Its website describes pricing primarily on a per-bed-per-month basis.

The base subscription includes the core platform, patient and doctor applications and standard support.

Additional services, including selected AI, voice and communication functions, may be priced according to usage or quotation.

Adoption

MyEMR's website identifies healthcare organisations across several Indian cities as hospitals onboarding with the platform.

The organisations displayed by the company include facilities in:

  • Vadodara
  • Surat
  • Pune
  • Chennai
  • Hyderabad
  • Bengaluru
  • Ahmedabad
  • Kochi

The displayed hospital information represents company-published adoption information and should not be interpreted as independently verified market-share data.

Reported Performance

Advayan Technologies has published performance figures relating to MyEMR pilot implementations.

The company reports improvements in areas including:

  • Discharge-summary preparation time
  • Outpatient waiting time
  • Call abandonment
  • Pharmacy expiry write-offs
  • Pre-authorisation processing
  • Patient application usage

The company states that these measurements were obtained from a pilot cohort of 17 hospitals in India, ranging from smaller clinics to multi-specialty hospitals, using a rolling measurement period during the first quarter of 2026.

These figures are company-reported measurements and are presented as such.

Parent Company

Advayan Technologies Private Limited is the parent company associated with MyEMR.

The company was incorporated in Bengaluru, Karnataka, on 27 March 2019 and operates as a privately held Indian company in the information technology sector.

MyEMR forms part of its healthcare technology offerings.

External Links

References

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